Universal.one Logo
Universal.one Logo

Turning Healthcare Data, Technology and Evidence Into Connected Innovative Digital Health Solutions.

Universal.one brings together healthcare expertise, technology and data to create connected digital health solutions that enable patients, healthcare providers, payers and other healthcare stakeholders to engage across the healthcare journey on a single digital platform.

Built on Healthcare Experience.
Driven by Innovation.

The Universal Healthcare Group is a well-established, independent, private equity-owned Group of companies with a multinational footprint and a staff complement in excess of 950 employees, originally founded in South Africa, and now operating from several offices in South Africa with a presence in the Indian Ocean Islands and USA. The current (third generation) of owners acquired the company more than eleven years ago. Within the group, certain group subsidiaries have been providing services since 1941.

The Universal Healthcare Group reaches nearly 10 million people worldwide through third-party administration, integrated healthcare management, managed care, pharmaceutical benefit management, corporate wellness, insurance and technology services.

Innovative Products,
Extraordinary Solutions.

The Universal Healthcare Group is a well-established, independent, private equity-owned Group of companies with a multi-national footprint and a staff compliment in excess of 950 employees, originally founded in South Africa, and now operating from several offices in South Africa with a presence in the Indian Ocean Islands and USA. The current (third generation) of owners acquired the company more than eleven years ago. Within the group, certain group subsidiaries have been providing services for more than 75 years.

The Universal Healthcare Group touches the lives of more than 10-million people across the world and is a leader in 3rd party administration, integrated healthcare management, managed care, pharmaceutical benefit management, corporate wellness, insurance, and technology services.

We are contracted to more than 30 corporate clients and health insurance plans, including the Government Employees Medical Scheme, the second-largest medical scheme in South Africa, as well as prominent companies listed on the Johannesburg Stock Exchange, such as Walmart’s South African subsidiary. Universal is the largest independent company of its kind in South Africa and has been one of the fastest-growing companies in the South African healthcare industry over the last ten years. We use data, technology, and evidence-based information to develop and implement innovative and sustainable solutions.

Our expansion into the USA established Universal.one, Inc. as part of the Universal Healthcare Group. Headquartered in Research Triangle Park, North Carolina, with a technology presence in San Francisco, California, Universal.one brings together healthcare and technology expertise to develop innovative digital health solutions for a global market.

Security, Privacy and Compliance.

SOC 2 Type 2 Examined & HIPAA Compliant

 

Universal.one successfully completed an independent SOC 2 Type 2 examination conducted by A-LIGN ASSURANCE, covering the security controls of its Digital Healthcare Platform System, and maintains safeguards designed to meet applicable HIPAA requirements.

As part of our commitment to internationally recognised information security standards, Universal.one is progressing its alignment with ISO/IEC 27001 as the next stage of its global security and compliance programme.

AICPA SOC certification confirming secure and compliant digital healthcare systems on the Universal.one™ platform

Our Digital Health Ecosystem.

Universal.one brings together a growing portfolio of digital health solutions within a single platform, creating an integrated ecosystem that supports patients, healthcare professionals, payers and healthcare organisations across the health and wellness journey.

uWellness.one™ interactive wellness solution empowering employees to manage all eight dimensions of wellbeing
NEW!

Patient engagement for specialty medicines, with insight into adherence, persistence and patient barriers.

uWellness.one™ interactive wellness solution empowering employees to manage all eight dimensions of wellbeing
An interactive wellness solution that manages all eight dimensions of wellbeing.
uConsult.one™ telehealth platform enabling virtual doctor consultations between patients and healthcare providers
Telemedicine, virtual health and home-based care.
uVax.one™ comprehensive vaccine administration system supporting workplace health plans and managed care

Accelerated vaccination management at scale.

Digital health monitoring and preventive care as part of a corporate wellness and employee wellness plan

Our Vision and Values:

We aim to provide access to world-class healthcare, insurance, and technology solutions, thereby improving human life and wellness. We strive for excellence in everything we do, with a personal touch. We believe in building lasting relationships and partnerships, and we are highly focused on customer satisfaction.

Managed care and employee support services within a workplace health plan and corporate wellness solution

Our Purpose:

To help those who are ill to get better,

To encourage those who are well to live healthier lives and to prevent illness,

And to support healthcare professionals in providing evidence-based medicine with a caring approach.